Coronavirus Decontamination
and COVID-19 Cleaning & Training

Professional clean-up for sites contaminated with COVID-19 & other viruses, infections & bacteria

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The Era of COVID-19 Decontamination

When a home, business, commercial or industrial space has been contaminated with a virus such as COVID-19 (or other highly infectious and contagious viruses & bacteria), it is effectively rendered uninhabitable or not available for use. The presence of coronavirus – a potentially harmful or deadly virus inside and/or at the exterior of your home or building, especially on high-touch areas such as counter-tops, doors, door handles, etc. – leaves your family, your staff or your clients vulnerable to infection or contagion. This calls for COVID-19 decontamination by an experienced, professional cleanup crew.

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Coronavirus / COVID-19 Decontamination Training

At First Response we offer Professional COVID-19 Decontamination Training for employees in the workplace. As businesses start to reopen, it will become mandatory to take the proper procedures against coronavirus when cleaning your workplace in order to prevent the spread of COVID-19 infection as much as possible. Our COVID-19 training fully covers how to properly decontaminate all surfaces and areas to prevent any further spread of coronavirus infection. First Response can properly equip your team to clean your work space (COVID-19 decontamination) while keeping your employees safe. Our COVID-19 training is available for all businesses including; gyms, restaurants, offices, stores and more. We are constantly staying on top of updates and enhanced practices and COVID-19 cleaning protocols, and we will pass this along to you in the coronavirus training. Contact First Response today to arrange for Professional COVID-19 Decontamination Training for the workplace.

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COVID-19 or Other Cleaning Emergency?
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Our Proven Process to Fight COVID-19 Infection

At First Response, our COVID-19 decontamination in Ottawa and Kingston is a simple, effective & proven process. First we’ll make a site visit and provide a no-obligation estimate for coronavirus decontamination. Getting rid of any traces of COVID-19 and steps to prevent future coronavirus infection are the highest priorities. Next, we’ll book a day and time that works best with your schedule. We’ll let you know in advance what you’ll need to do on your end, e.g. preparing the premises for COVID-19 decontamination, when to vacate the premises, when you can return, etc. Then we’ll get to work, conducting a thorough coronavirus decontamination of all surfaces and areas to prevent further COVID-19 infection once the premises are again occupied. We’ll test the air & check high-touch areas for COVID-19 infection hazards, to ensure that a complete and thorough coronavirus cleaning has been performed. For homes, businesses, offices, stores, airbnb and more, First Response is the trusted choice for COVID-19 decontamination in Ottawa & Kingston.

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cleaning crew in hazmat suits decontaminating for COVID-19

Coronavirus / COVID-19 Cleaning Protocols

COVID-19 Cleaning Protocols have been established – and are being updated – at the highest levels, such as the WHO, CDC, Health Canada, Public Health Ontario & Ottawa Public Health. These coronavirus cleaning protocols focus on cleaning materials used to clean frequently touched surfaces in a workplace or home that may become contaminated with coronavirus. Routine cleaning is a vital part of any effective COVID-19 cleaning protocol. We use (and train for the use of) approved coronavirus-effective cleaners, disinfectants and (where available) disinfectant wipes.

The necessary frequency of COVID-19 cleaning will depend on the type of workplace, number of people in an area, ventilation, vulnerability to COVID-19 and other factors. High touch areas (door handles, light switches, rails, countertops, etc.) are the main target for coronavirus cleaning protocol and should be cleaned at least 2x daily. However any area that could come in contact with humans (directly or indirectly through airborne aerosols) has the potential for COVID-19 contamination. That’s why the coronavirus cleaning protocols we follow – both for our own COVID-19 cleaning as well as for our coronavirus cleaning training program – emphasize due diligence in establishing a COVID-19 cleaning regime that favours excessive caution.

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Why Viral Decontamination Is Important

The global COVID-19 pandemic has shown the high priority of maintaining clean and sanitized premises to prevent coronavirus infection. Despite the best efforts, however, there are multiple weak links in the chain of sanitary conditions in any home, business or commercial location. The more people coming through, the higher the likelihood that COVID-19 contamination or coronavirus infection could occur. If contamination goes unchecked, coronavirus can spread from one

person to another by means of coughing, talking, etc., and infection from touching surfaces. In an office, store, or commercial / industrial facility, where many people are passing through the same space & touching the same surfaces, COVID-19 contamination or coronavirus infection can lead to a mass health & safety issue. COVID-19 decontamination is the only answer. It helps restore proper sanitizing to the premises and brings a sense of trust amongst your staff, clients and/or family.

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Client Testimonials

“AMDECON Certification”

First Response has proudly achieved the American Decontamination Association’s (AMDECON)…

AMDECON Certification

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“HWIN Licensed”

First Response is licensed by the Hazardous Waste Information Network (HWIN)…

Ontario Ministry of the Environment

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“ IICRC Certification”

First Response Cleaning has received the Institute of Inspection, Cleaning & Restoration Certification (IICRC)…

IICRC Certification

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“ABRA Certified”

First Response is proudly certified by the American Bio Recovery Association for receiving the…

ABRA Certified

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Frequently Asked Questions about COVID-19 Cleaning

Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV), Severe Acute Respiratory Syndrome (SARS-CoV) and the current global health emergency: Novel Coronavirus (2019-nCoV). COVID-19 is a sometimes severe, respiratory disease (sickness) that can result from the exposure to a previously unknown coronavirus now named Novel Coronavirus (2019-nCoV).
The best step you can take to fight the spread of COVID-19 is to wash your hands – constantly, religiously and vigilantly. On top of that, you’ll want to minimize your exposure to the coronavirus by touching as few surfaces as possible when in public areas or anywhere outside your home. Social distancing is also being emphasized as a way to combat COVID-19. Currently a physical distance of at least 2m is recommended between you and other people at all times. For your home or business, regular cleaning – especially of high-touch surfaces – is another important part of the fight against COVID-19.

At First Response our team of experts will begin the coronavirus decontamination cleaning process by giving a professional assessment of the situation with specific regard to vulnerabilities for COVID-19 infection, as well as a plan of action for COVID-19 decontamination and prevention of future coronavirus infection. Once that plan of action has been clearly laid out, our trained and certified experts will enter the space to carefully and quickly begin the professional COVID-19 decontamination & cleaning process. This includes: removing your items from the space, sanitizing, disinfecting, COVID-19 decontamination & disinfecting; and repairs and restoration to your space. Our team always responds rapidly and with discretion.

First response is available 24/7 on our emergency hotline. We service Ottawa, Cornwall, Kemptville, Belleville, Smith Falls, Perth, Brockville, Kingston, Gananoque and Renfrew.

Hiring a professional cleaning service like First Response ensures that your space is properly cleaned, and any potentially hazardous materials or substances are safely removed by trained professionals. If you are unsure if your space requires professional cleaning, contact First Response to speak with one of our experts today.

Our COVID-19 Decontamination Service Areas in Eastern Ontario

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First Response is Ottawa’s trusted COVID-19 decontamination & cleaning service. We are IICRC and ABRA certified cleaning specialists and have the experience, expertise and equipment you need.