Coronavirus Decontamination
and COVID-19 Cleaning & Training

Professional clean-up for sites contaminated with COVID-19 & other viruses, infections & bacteria

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The Era of COVID-19 Decontamination

When a home, business, commercial or industrial space has been contaminated with a virus such as COVID-19 (or other highly infectious and contagious viruses & bacteria), it is effectively rendered uninhabitable or not available for use. The presence of coronavirus – a potentially harmful or deadly virus inside and/or at the exterior of your home or building, especially on high-touch areas such as counter-tops, doors, door handles, etc. – leaves your family, your staff or your clients vulnerable to infection or contagion. This calls for COVID-19 decontamination by an experienced, professional cleanup crew.

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A First Response Cleaning crew member disinfects treadmills while wearing full PPE
cleaning crew in hazmat suits decontaminating for COVID-19

Coronavirus / COVID-19 Cleaning Protocols

COVID-19 Cleaning Protocols have been established – and are being updated – at the highest levels, such as the WHO, CDC, Health Canada, Public Health Ontario & Ottawa Public Health. These coronavirus cleaning protocols focus on cleaning materials used to clean frequently touched surfaces in a workplace or home that may become contaminated with coronavirus. Routine cleaning is a vital part of any effective COVID-19 cleaning protocol. We use (and train for the use of) approved coronavirus-effective cleaners, disinfectants and (where available) disinfectant wipes.

The necessary frequency of COVID-19 cleaning will depend on the type of workplace, number of people in an area, ventilation, vulnerability to COVID-19 and other factors. High touch areas (door handles, light switches, rails, countertops, etc.) are the main target for coronavirus cleaning protocol and should be cleaned at least 2x daily. However any area that could come in contact with humans (directly or indirectly through airborne aerosols) has the potential for COVID-19 contamination. That’s why the coronavirus cleaning protocols we follow – both for our own COVID-19 cleaning as well as for our coronavirus cleaning training program – emphasize due diligence in establishing a COVID-19 cleaning regime that favours excessive caution.


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Our Proven Process to Fight COVID-19 Infection

At First Response, our COVID-19 decontamination in Ottawa and Kingston is a simple, effective & proven process. First we’ll make a site visit and provide a no-obligation estimate for coronavirus decontamination. Getting rid of any traces of COVID-19 and steps to prevent future coronavirus infection are the highest priorities. Next, we’ll book a day and time that works best with your schedule. We’ll let you know in advance what you’ll need to do on your end, e.g. preparing the premises for COVID-19 decontamination, when to vacate the premises, when you can return, etc. Then we’ll get to work, conducting a thorough coronavirus decontamination of all surfaces and areas to prevent further COVID-19 infection once the premises are again occupied. We’ll test the air & check high-touch areas for COVID-19 infection hazards, to ensure that a complete and thorough coronavirus cleaning has been performed. For homes, businesses, offices, stores, airbnb and more, First Response is the trusted choice for COVID-19 decontamination in Ottawa & Kingston.

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Why Viral Decontamination Is Important

The global COVID-19 pandemic has shown the high priority of maintaining clean and sanitized premises to prevent coronavirus infection. Despite the best efforts, however, there are multiple weak links in the chain of sanitary conditions in any home, business or commercial location. The more people coming through, the higher the likelihood that COVID-19 contamination or coronavirus infection could occur. If contamination goes unchecked, coronavirus can spread from one

person to another by means of coughing, talking, etc., and infection from touching surfaces. In an office, store, or commercial / industrial facility, where many people are passing through the same space & touching the same surfaces, COVID-19 contamination or coronavirus infection can lead to a mass health & safety issue. COVID-19 decontamination is the only answer. It helps restore proper sanitizing to the premises and brings a sense of trust amongst your staff, clients and/or family.


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AMDECON Certified Biohazard Specialist Certification

“AMDECON Certification”

First Response has proudly achieved the American Decontamination Association’s (AMDECON)…

AMDECON Certification

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“HWIN Licensed”

First Response is licensed by the Hazardous Waste Information Network (HWIN)…

Ontario Ministry of the Environment

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ABRA Certified Bio-Recovery Technician Seal

“ABRA Certified”

First Response is proudly certified by the American Bio Recovery Association for receiving the…

ABRA Certified

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Frequently Asked Questions about COVID-19 Cleaning

Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV), Severe Acute Respiratory Syndrome (SARS-CoV) and the current global health emergency: Novel Coronavirus (2019-nCoV). COVID-19 is a sometimes severe, respiratory disease (sickness) that can result from the exposure to a previously unknown coronavirus now named Novel Coronavirus (2019-nCoV).

The best step you can take to fight the spread of COVID-19 is to wash your hands – constantly, religiously and vigilantly. On top of that, you’ll want to minimize your exposure to the coronavirus by touching as few surfaces as possible when in public areas or anywhere outside your home. Social distancing is also being emphasized as a way to combat COVID-19. Currently a physical distance of at least 2m is recommended between you and other people at all times. For your home or business, regular cleaning – especially of high-touch surfaces – is another important part of the fight against COVID-19.

To protect against the transmission of COVID-19, there are steps you can take at home or at your office. Wiping down surfaces which are frequently touched with disinfectant chemicals is an effective means to slow the spread of the virus. Health Canada has a comprehensive list of chemicals and products which can effectively sanitize surfaces. For more in-depth cleaning, contact us to arrange a COVID-19 decontamination of your home or office.
Coronavirus decontamination training is a service offered by First Response Training where we educate and train employees on the proper procedures for reducing the risk of transmission of COVID-19. Our training covers how to decontaminate surfaces, keeping employees safe, COVID-19 cleaning protocols, and more. We will help your business reopen with confidence that all appropriate COVID-19 protection steps are taken.
Both disinfection and decontamination are processes by which microbes and viruses are killed or eliminated. Decontamination reduces the microbial contamination of materials or services and is most often accomplished using chemical disinfectants. Decontamination is done to make an environment such as an office or home safer for its occupants by dramatically reducing the presence of microbes. Disinfection is the elimination of virtually all pathogenic organisms in an area, and is often impossible to achieve in living spaces and offices due to the variety of materials present. COVID-19 Decontamination for homes and offices is an effective way to reduce the risk of viral transmission.

Our COVID-19 Decontamination Service Areas in Eastern Ontario

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First Response is Ottawa’s trusted COVID-19 decontamination & cleaning service. We are IICRC and ABRA certified cleaning specialists and have the experience, expertise and equipment you need.

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